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If you think you’ve cancelled an Xbox Live Account, Double Check…

November 18, 2009 9:45 am View Comments

I haven’t had a rant in a while, so here goes…

Since I purchased an iPhone 3GS on the day of the Windows Mobile 6.5 launch, I used my Zune(s) much. It’s been over a month now and I am ready to move on. This morning I went online to cancel my Zune Pass subscription that I have been using since January 2007 and I discover that I am still paying for Xbox Live Gold.

zune_xboxlive

Why is this a big deal? I got rid of my Xbox 360 in June 2007. I cancelled the account on the phone a month or two after that. Then, about a year ago, I found out that I was still paying for it and called in to have it cancelled again. This time I was assured that it would be removed. I trust too much I guess. I don’t check my bills often and since I happily paid for Zune pass for almost 3 years, no red flags popped up for me when we saw a charge for Microsoft hit the account.

So, in closing, take the time to make sure that it’s canceled before moving on with life. Now I have to get on the phone again to waste another 30 minutes just to get Xbox Live removed again and hope that they will cancel my Zune Pass at the same time.

Related posts:

  1. Xbox Live Gamer Tag = Mobilitysite. Why?
  2. Xbox 360, Nintendo Wii, or Playstation 3?
  3. Welcome to our World Zune MVPs!
  4. ESPN Radio on the Xbox 360
  5. I’m bringing XBOX back

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